Our Terms of
Service
By using Cabs&More, you agree to these terms. Please read them carefully before using our services.
Acceptance of Terms
By accessing or using Cabs&More's mobile application, website, and services (collectively, the "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.
📌 Important: These terms constitute a legally binding agreement between you and Cabs&More.
Our Services
Transportation
Ride-hailing, airport transfers, corporate transport
Delivery & Stores
Food, parcels, and online shopping services
Home & Healthcare
Home services, beauty, and virtual consultations
User Accounts
Account Creation
- Must be 18 years or older
- Provide accurate information
- Maintain account security
- One account per user
Account Responsibilities
- Keep login credentials secure
- Notify us of unauthorized use
- Update account information
- Accept responsibility for account activity
Payments & Billing
Payment Methods
- M-Pesa mobile money
- Bank transfers
- Credit/Debit cards
- Mobile wallets
Billing Terms
- Prices displayed in KES
- Taxes included where applicable
- Payment due at time of service
- Receipts provided for all transactions
💳 Secure Payments: All transactions are encrypted and secure. We do not store your payment information on our servers.
User Responsibilities
Do's ✓
- Provide accurate information
- Respect service providers
- Use services lawfully
- Report issues promptly
- Keep account information current
Don'ts ✗
- Share account credentials
- Harass service providers
- Use services illegally
- Provide false information
- Interfere with other users
Termination & Suspension
Termination by User
- You may delete your account at any time
- Data retained for 30 days after deletion
- Pending transactions will be completed
Termination by Cabs&More
- Violation of terms
- Fraudulent activity
- Extended account inactivity
- Legal compliance requirements
Limitations of Liability
To the maximum extent permitted by law, Cabs&More shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
Service Interruptions
We strive for 99.9% uptime but cannot guarantee uninterrupted service
Third-Party Services
We are not responsible for third-party services linked through our app
Maximum Liability
Our total liability is limited to the amount paid for services
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.
🏛️ Jurisdiction
Courts of Kenya have exclusive jurisdiction
📝 Dispute Resolution
Mediation and arbitration encouraged before litigation
Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes through:
Email Notification
Direct email to registered users
App Notification
In-app alerts and messages
Website Update
Updated terms posted on our website
📌 Note: Continued use of our services constitutes acceptance of updated terms.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Response Time: We aim to respond to all legal inquiries within 48 hours.
Clear Terms, Fair Service
We believe in transparency and fairness. Our terms are designed to protect both our users and our platform.
